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"Orange Wednesday Studio is committed to creating a safe, respectful and friendly environment for every person who visits us."

The Fine Print 

The important bits, policies & fine print for grown ups.

Orange Wednesdays Studio
 

Terms & Conditions
 

These Terms & Conditions apply to bookings made with Orange Wednesdays Studio ("Orange Wednesdays", "we", "us" or "our").

By making a booking, the person making the booking ("you" or "the Client") agrees to these Terms & Conditions on behalf of themselves and any child or person attending the session.
 

Bookings & Payment
 

A booking is confirmed once payment has been received.

Prices, session inclusions and payment requirements are those displayed at the time of booking.

Bookings are personal and may not be transferred without our agreement.
 

Cancellations & Rescheduling

If you need to cancel or reschedule, please contact us as soon as possible and refer to our cancellation policy.

Our cancellation and rescheduling terms applying to your booking will be displayed at the time of purchase.

We may offer a transfer, credit or refund at our discretion, subject always to your rights under Australian Consumer Law.

If Orange Wednesdays must cancel or substantially change a session, we will offer an appropriate alternative, transfer, credit or refund as required by law.
 

Illness
 

Please do not attend if your child or anyone in your party is unwell or has a contagious illness.

We may refuse attendance where we reasonably believe a person presents a health or safety risk to others.

Where possible, we will work with you to reschedule.
 

Children & Parent/Guardian Responsibility
 

A parent or legal guardian must remain responsible for their child throughout the session unless otherwise agreed in writing.

Orange Wednesdays is an experience service, not a childcare service.
 

Parents/guardians must:

  • supervise their children;

  • follow reasonable safety instructions;

  • disclose relevant information necessary to safely conduct the session; and

  • ensure children use props, furniture and sets appropriately.
     

We may pause or end a session where a child's behaviour creates a reasonable risk of injury or damage.
 

Set, Props & Safety
 

Our Worlds may include furniture, costumes, props, temporary installations, lighting and other set elements.

Clients must follow reasonable safety instructions and must not climb on, move or misuse set elements unless instructed to do so.

We may modify or remove any prop, costume or set element where we consider it unsafe.
 

Photography & Images
 

We will provide the photography services and number of images included in your booking.

Photography is creative and results will vary between sessions. We cannot guarantee particular poses, expressions, images or outcomes.
We may make reasonable creative decisions regarding composition, editing, lighting and image selection.

We will take reasonable care with your images. However, to the extent permitted by law, we are not responsible for loss or corruption of images caused by events outside our reasonable control, including equipment failure, data corruption or technical failure.

We will make reasonable efforts to maintain appropriate backups.
 

Image Delivery & Storage
 

Images will be delivered using the method and within the timeframe stated at booking.

Clients are responsible for downloading and safely storing delivered images.

Unless otherwise stated, Orange Wednesdays may delete client images after 7 days following delivery.
 

Copyright
 

Copyright in photographs created by Orange Wednesdays remains with Orange Wednesdays unless otherwise agreed in writing.

You receive a personal licence to download, print and share your purchased images for personal, non-commercial use.

You must not commercially reproduce, sell, licence, edit for commercial purposes or otherwise exploit the images without our written permission.
 

Marketing & Use of Children's Images
 

We will not use photographs of your child for marketing purposes unless you have provided separate consent.

Marketing consent may include use on our website, social media, advertising, printed materials, portfolio and other promotional channels.

You may decline marketing consent without affecting your ability to purchase a photography session.
 

Privacy
 

We collect and use personal information reasonably necessary to provide our services, manage bookings, communicate with clients and operate our business.

We take reasonable steps to protect personal information and photographs from unauthorised access, loss or misuse.

Our Privacy Policy explains how we collect, use, store and handle personal information.
 

Employees, Contractors & Safety
 

Orange Wednesdays may use employees, contractors or other service providers to assist with photography, administration, set construction or other business activities.

All personnel are expected to comply with Orange Wednesdays' safety and child-safety requirements.

Clients must treat our employees, contractors and other guests respectfully.

Abusive, threatening, discriminatory or inappropriate behaviour will not be tolerated.

We may end a session or refuse future bookings where a person's conduct creates a reasonable safety or wellbeing concern.
 

Damage to Property
 

Clients are responsible for damage caused by them or members of their party through intentional, reckless or unreasonable conduct.

This does not make a client responsible for ordinary wear and tear or damage caused by circumstances outside their control.
 

Our Liability
 

Nothing in these Terms excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot legally be excluded under Australian Consumer Law or other applicable legislation.

To the extent permitted by law, Orange Wednesdays is not responsible for loss arising from circumstances outside our reasonable control.

Where we are legally responsible for a loss, our liability will be dealt with in accordance with applicable law.
 

Circumstances Outside Our Control
 

We may need to postpone, relocate or modify a session because of circumstances outside our reasonable control, including severe weather, venue closure, power failure, emergency, illness, government restrictions or other safety concerns.

Where this occurs, we will communicate with affected clients and provide an appropriate remedy in accordance with applicable law and the circumstances.
 

Complaints
 

We want every family to have a positive experience.

If you have a concern, please contact us promptly so we have an opportunity to investigate and resolve it.

Nothing in this section limits your rights under Australian Consumer Law.
 

Changes to These Terms
 

We may update these Terms from time to time.

The Terms applying to your booking are those accepted when you make the booking, unless a change is required by law.

Governing Law

These Terms are governed by the laws of Victoria, Australia.
 

Acceptance.
 

By completing a booking, you confirm that:

  • you have read and accepted these Terms & Conditions;

  • you are authorised to make the booking;

  • you are the parent or legal guardian of any child for whom you provide consent; and

  • The information you provide to Orange Wednesdays is accurate to the best of your knowledge.
     

Orange Wednesdays Studio
87378380220
orangewednesdaystudio@gmail.com
orangewednesday.com.au

These Commercial Photography Terms & Conditions (“Terms”) apply to commercial photography services provided by Orange Wednesdays Studio (“Orange Wednesdays”, “we”, “us” or “our”) to the client identified in the booking or quotation (“Client”, “you” or “your”).
 

By accepting a quotation, submitting a booking, paying a deposit or otherwise engaging Orange Wednesdays, you agree to these Terms.

 

Services 
 

Orange Wednesdays will provide the photography services described in the applicable quotation, proposal, booking confirmation or invoice (“Booking”).

The Booking will specify, where applicable:

  • photography services;

  • shoot date, duration and location;

  • number and type of products or subjects;

  • agreed deliverables;

  • number of final images;

  • editing and retouching included;

  • agreed fees;

  • delivery timeframe; and

  • permitted image usage or licence.
     

Anything not expressly included in the Booking is excluded and may incur additional fees.

Orange Wednesdays reserves the right to charge additional fees where the scope of the project changes after booking.
 

Quotations & Scope
 

Quotes are based on the information provided by the Client at the time of enquiry.

If the Client changes the scope, number of products, number of images, location, creative requirements, styling requirements, shoot duration or other material aspect of the project, Orange Wednesdays may revise the quotation.

Additional work will only be undertaken where reasonably practicable and may be charged at Orange Wednesdays’ applicable rates.

Orange Wednesdays is not responsible for work required as a result of incomplete, inaccurate or changed information supplied by the Client.
 

Booking & Payment 
 

A booking is not confirmed until Orange Wednesdays has received any required deposit or booking payment and the booking has been accepted by Orange Wednesdays.
 

Unless otherwise agreed in writing:

  • a deposit of [50%] is payable to secure the booking;

  • the remaining balance is payable [before delivery / within 7 days of invoice]; and

  • all prices are in Australian dollars and are [inclusive/exclusive] of GST.
     

Orange Wednesdays may withhold delivery of final images or suspend services where amounts remain unpaid.

Deposits are applied toward the agreed project fee and are subject to the cancellation provisions below.
 

Cancellations & Rescheduling 
 

Commercial photography bookings involve preparation, planning and the allocation of studio time and resources.

If the Client cancels or requests to reschedule a booking, the following may apply:
 

More than 14 working days before the shoot:
The booking may be rescheduled subject to availability. Any non-refundable costs already incurred by Orange Wednesdays may remain payable.
 

Between [7–14] Working days before the shoot:
A rescheduling fee of 30% may apply, together with any costs already incurred.
 

Less than [7] working days before the shoot:
Orange Wednesdays may retain the deposit and charge any reasonable costs incurred as a result of the cancellation or rescheduling.
 

On the day of the shoot / failure to attend:
The full booking fee may be payable.
 

Orange Wednesdays may, at its discretion, offer an alternative date rather than treating a booking as cancelled.

Nothing in these Terms excludes or limits any rights the Client may have under applicable Australian Consumer Law.

Client Supplied Products 
 

The Client is responsible for ensuring that all products supplied for photography are:

  • delivered on time;

  • clean and presentation-ready;

  • correctly assembled;

  • appropriately packaged;

  • safe to handle; and

  • accompanied by any necessary instructions.
     

Orange Wednesdays is not responsible for damage, deterioration, defects or loss arising from inherent characteristics, inadequate packaging, incorrect instructions or unsafe products.

Where products are valuable, fragile, irreplaceable or otherwise sensitive, the Client should arrange appropriate insurance.

Unless otherwise agreed, Orange Wednesdays is not responsible for storage of products beyond the agreed project period.

The Client is responsible for arranging collection or return of products where applicable.

 

Client Responsibilities 
 

The Client must provide all information, materials, products, branding assets, approvals, access and instructions reasonably required for the project.
 

The Client is responsible for obtaining all necessary permissions, licences, releases and consents relating to:

  • products;

  • trademarks and logos;

  • locations;

  • people appearing in photographs;

  • models;

  • artwork;

  • props;

  • third-party intellectual property; and

  • any other material supplied by the Client.
     

The Client warrants that Orange Wednesdays' use of such materials in accordance with the Booking will not infringe the rights of any third party.

Creative Direction 

Photography involves creative judgement. While Orange Wednesdays will make reasonable efforts to follow the agreed creative direction, the Client acknowledges that final composition, lighting, colour, styling, editing and artistic treatment involve subjective creative decisions.

Reference images, moodboards or examples supplied by the Client are considered creative direction rather than guarantees of an identical result.

Orange Wednesdays retains creative control over the photographic and editing process unless specific creative requirements have been agreed in writing.
 

Shoot Delays 
 

The agreed shoot duration is based on the scope specified in the Booking.

Delays caused by the Client, products, models, suppliers, locations, access issues, late arrivals, approvals or other matters outside Orange Wednesdays' reasonable control may reduce the available photography time.

Where additional time is available, Orange Wednesdays may extend the shoot at its applicable additional hourly rate.

Orange Wednesdays does not guarantee that all requested images will be captured where delays or changes to the agreed scope materially affect the shoot.
 

Editing & Retouching 
 

The agreed fee includes only the editing and retouching expressly identified in the Booking.

Standard editing may include exposure, colour, contrast, cropping and other reasonable adjustments.

Extensive retouching, compositing, object removal, background replacement, image manipulation, product reconstruction or other advanced post-production may incur additional fees.

Unless expressly agreed, Orange Wednesdays does not guarantee that every imperfection, manufacturing defect or product variation will be removed.
 

Client approvals
 

Where proofs or draft images are supplied for approval, the Client must provide consolidated feedback within [5] business days.

The Client is responsible for ensuring that feedback is complete and that the person providing approval has authority to do so.

The agreed fee includes [one] reasonable round of revisions unless otherwise stated.

Additional revisions or changes requested after approval may incur additional fees.

Once final images have been approved, further amendments may be charged separately.
 

Delivery 
 

Final images will be delivered using the method specified in the Booking.

Estimated delivery timeframes are estimates unless a fixed delivery date has been expressly agreed in writing.

Delivery may be delayed by circumstances outside Orange Wednesdays' reasonable control.

Orange Wednesdays is not required to provide RAW files, unedited files, working files, project files or rejected images unless expressly agreed in writing.

 

Copyright 
 

Unless otherwise agreed in writing, copyright in all photographs and other original creative works produced by Orange Wednesdays remains with Orange Wednesdays.

The Client does not acquire copyright merely by paying for the photography services.

The Client receives only the licence expressly granted under these Terms or the applicable Booking.
 

Commercial image Licence 
 

Unless otherwise specified in the Booking, the Client is granted a non-exclusive, non-transferable licence to use the final delivered images for the specific commercial purposes, channels, territory and duration agreed in the Booking.

Use outside the agreed licence may require an additional licence fee.
 

Examples of additional usage may include:

  • paid advertising;

  • packaging;

  • billboards;

  • national or international campaigns;

  • third-party licensing;

  • resale;

  • merchandising;

  • sublicensing;

  • television or film;

  • publication;

  • or use by related companies or third parties.
     

The Client must not sell, transfer, sublicense or otherwise provide the images to another party for commercial use without Orange Wednesdays' prior written consent.
 

Third Party use
 

Unless expressly agreed, the Client may not provide final images to retailers, distributors, advertising agencies, publishers, media organisations, partners, influencers or other third parties for their own commercial use.

Where third-party usage is required, Orange Wednesdays may require a separate licence.
 

Client requested Exclusivity 
 

Any exclusivity arrangement must be expressly agreed in writing and may attract an additional fee.

Unless exclusivity has been agreed, Orange Wednesdays remains free to provide photography services to other businesses, including businesses operating in similar markets.
 

Orange Wednesdays Portfolio use
 

Unless the Client requests otherwise in writing before the shoot, Orange Wednesdays may use completed photographs for its portfolio, website, social media, advertising, marketing, awards, editorial submissions and promotional purposes.

Where commercially sensitive or embargoed material is involved, the Client must notify Orange Wednesdays in writing before the shoot.

Orange Wednesdays will reasonably consider requests for confidentiality or delayed publication.
 

Confidentiality 
 

Each party must take reasonable steps to protect confidential information received from the other party.

The Client should identify any information that is commercially sensitive, confidential or subject to an embargo before the shoot.

This obligation does not apply to information that is publicly available, independently developed, already known or required to be disclosed by law.
 

Image storage & Archiving 
 

Orange Wednesdays will take reasonable steps to retain final delivered images for a period of 1 month following delivery.

The Client is responsible for downloading and securely storing delivered files.

Orange Wednesdays does not guarantee permanent storage of photographs.

After the applicable retention period, Orange Wednesdays may permanently delete project files without further notice.
 

loss, damage & force majeure
 

Orange Wednesdays will take reasonable care of Client property while it is in our possession.

However, Orange Wednesdays is not responsible for loss or damage caused by circumstances beyond its reasonable control.
 

This includes, without limitation:

  • equipment failure;

  • illness or injury;

  • power failure;

  • severe weather;

  • fire;

  • flood;

  • theft;

  • venue closure;

  • transport disruption;

  • government restrictions;

  • acts of third parties; or

  • other events beyond reasonable control.
     

Where reasonably possible, Orange Wednesdays will work with the Client to reschedule or provide an appropriate alternative.
 

liability
 

To the maximum extent permitted by law, Orange Wednesdays' liability arising from or relating to the services is limited to the amount actually paid by the Client for the specific services giving rise to the claim.

Orange Wednesdays will not be liable for indirect, consequential, incidental or economic loss, including loss of profit, revenue, opportunity, goodwill or anticipated savings, except to the extent such liability cannot lawfully be excluded.

Nothing in these Terms excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot legally be excluded under the Australian Consumer Law.
​

client indemnity
 

To the maximum extent permitted by law, the Client indemnifies Orange Wednesdays against claims, losses, liabilities, damages, costs and expenses arising from:
 

  • materials supplied by the Client;

  • products supplied by the Client;

  • infringement of third-party intellectual property;

  • failure to obtain required permissions or releases;

  • unlawful use of the images by the Client or its representatives; or

  • breach of these Terms by the Client.
     

This indemnity does not apply to the extent the relevant loss was caused by Orange Wednesdays' negligence, wilful misconduct or breach of law.
​

data & privacy
 

Orange Wednesdays may collect, use and store personal information necessary to provide the services, manage bookings, communicate with the Client, process payments and meet legal obligations.

Personal information will be handled in accordance with the Orange Wednesdays Privacy Policy.

The Client must ensure that it has appropriate authority and consent to provide personal information relating to employees, models, customers or other individuals to Orange Wednesdays.
 

gst & expenses
 

Unless otherwise stated, fees are exclusive of GST.

Additional expenses reasonably incurred in delivering the services, including travel, accommodation, parking, location fees, specialist equipment, props, assistants, models, couriers or other third-party services, may be charged to the Client where agreed or reasonably required by the scope of the project.
 

termination
 

Orange Wednesdays may terminate or suspend a booking where:

  • the Client fails to make a required payment;

  • the Client materially breaches these Terms;

  • the Client provides unsafe or unlawful materials;

  • continuing the project would expose Orange Wednesdays or its personnel to unreasonable risk; or

  • circumstances make completion commercially or practically unreasonable.

Where termination occurs due to the Client's breach, the Client remains responsible for fees and costs properly incurred up to the date of termination.
 

disputes
 

The parties agree to first attempt to resolve any dispute through good-faith discussion.

Where appropriate, the parties may agree to mediation before commencing court proceedings.

Nothing in this clause prevents either party from seeking urgent injunctive or other appropriate relief.                                                  

governing law                                                                                                                                                                                                                                           

These Terms are governed by the laws of Victoria, Australia.

The parties submit to the courts of Victoria and the applicable courts of Australia.                                                                                           

changes to these terms                                                                                                                                                                                                                      

Orange Wednesdays may update these Terms from time to time.

The Terms applicable to a Booking are those accepted by the Client at the time the Booking is confirmed, unless otherwise agreed in writing.                                                                                                                                                                                                                                     

acceptance                                                                                                                                                                                                                                                 

By submitting a booking, accepting a quotation, paying a deposit or instructing Orange Wednesdays to commence work, the Client confirms that:                       

  • they have read and understood these Terms;

  • they have authority to enter into the Booking;

  • the information provided is accurate;

  • they agree to the applicable fees and payment terms; and 

  • they agree to be bound by these Terms.                                                                                                                                                                                             

Orange Wednesdays Studio
87378380220
orangewednesdaystudio@gmail.com
orangewednesday.com.au

Our House Rules

Keeping our little Worlds safe, respectful and fun for everyone.

 

Our commitment

Orange Wednesdays Studio ("Orange Wednesdays", "we", "us" or "our") is committed to creating a safe, respectful, inclusive and enjoyable environment for every child who participates in our photography services.

We recognise that children have the right to feel safe, be heard and be treated with dignity.

Child safety and wellbeing takes priority over commercial interests, photography outcomes, schedules and customer expectations.

​

Orange Wednesdays has zero tolerance for child abuse, neglect, exploitation, inappropriate conduct, discrimination, bullying or behaviour that places a child at unreasonable risk of harm.

This Policy is designed to support Orange Wednesdays' compliance with the Victorian Child Safe Standards under the Child Wellbeing and Safety Act 2005 (Vic) and other applicable Victorian laws.

​

The Standards are mandatory for organisations within relevant categories that provide services specifically for children, including photography services specifically for children.

Scope

​

This Policy applies to:

  • the owner and directors of Orange Wednesdays;

  • employees;

  • contractors;

  • photographers;

  • assistants;

  • volunteers;

  • students or work-experience personnel;

  • set designers or other personnel who may have contact with children; and

  • any other person engaged by Orange Wednesdays who undertakes child-related work.

 

It applies wherever Orange Wednesdays provides services, including:

  • studios;

  • hired venues;

  • temporary pop-up locations;

  • outdoor locations;

  • events; and

  • online environments connected with our services.

 

Our guiding principles

​

Orange Wednesdays will:

  1. put children's safety and wellbeing first;

  2. respect children's rights, dignity and individual needs;

  3. listen to children and take their concerns seriously;

  4. involve parents and guardians appropriately;

  5. maintain appropriate professional boundaries;

  6. recruit and engage suitable people;

  7. identify and manage child-safety risks;

  8. provide safe physical and online environments;

  9. respond appropriately to concerns and allegations;

  10. continuously review and improve our practices; and

  11. document and communicate our child-safety expectations.

 

Victorian Child Safe Standards

​

Orange Wednesdays adopts the following practices to address the 11 Victorian Child Safe Standards.

​

Standard 1: Cultural safety for Aboriginal children

Orange Wednesdays is committed to creating an environment in which Aboriginal children and young people feel culturally safe and their identities, cultures, histories and experiences are respected.

​

We will:

  • treat Aboriginal children and families with respect;

  • not tolerate racism or discrimination;

  • respect cultural identity and expression;

  • consider cultural needs when designing our services and environments; and

  • respond appropriately to concerns about cultural safety.

 

Standard 2: Child safety is embedded in leadership and culture

​

Child safety is a core responsibility of Orange Wednesdays' leadership.

The business owner/director is responsible for ensuring this Policy is implemented and reviewed.

Child safety will be considered when making decisions about:

  • employees and contractors;

  • venues;

  • sets and props;

  • photography practices;

  • technology;

  • marketing;

  • client communications; and

  • business operations.

Commercial considerations will not override reasonable child-safety concerns.

 

Standard 3: Children are empowered and taken seriously

​

Children have the right to express their views, feelings and concerns.

During a photography session, children may:

  • say that they do not want to participate in a particular activity;

  • request a break;

  • express discomfort with a pose, prop, costume or environment;

  • ask for their parent or guardian;

  • decline reasonable participation in a particular photograph; or

  • raise a concern about a person's behaviour.

 

Staff and contractors must take these communications seriously.

A child must never be pressured, threatened, shamed or punished for expressing discomfort or declining to participate.

Parents or guardians will be involved where appropriate.

Standard 4: Families are informed and involved

Orange Wednesdays recognises parents and guardians as important partners in keeping children safe.

​

We will provide families with accessible information about:

  • our child-safety commitment;

  • relevant policies;

  • photography consent;

  • image use;

  • privacy;

  • complaints and concerns; and

  • appropriate conduct during sessions.

 

Parents and guardians are encouraged to remain present during photography sessions.

Orange Wednesdays is a photography service and not a childcare service.

Unless expressly agreed otherwise in writing, parents and guardians remain responsible for supervising their children during the session.

​

Standard 5: Equity and diverse needs

Orange Wednesdays is committed to treating children fairly and respectfully.

We will make reasonable efforts to accommodate children's individual needs, including needs relating to:

  • disability;

  • culture;

  • language;

  • communication;

  • sensory needs;

  • mobility;

  • neurodiversity;

  • religion; and

  • other individual circumstances.

 

We will not tolerate discrimination, bullying, harassment or degrading treatment.

Where a requested accommodation cannot reasonably or safely be provided, we will explain this to the parent or guardian and, where reasonably possible, offer an alternative.

​

Standard 6: Suitable and supported people

Orange Wednesdays will take reasonable steps to ensure people engaged to work with children are suitable.

​

Depending on the role, this may include:

  • Working with Children Check verification;

  • identity verification;

  • reference checks;

  • relevant qualifications or experience;

  • assessment of suitability;

  • appropriate supervision;

  • induction; and

  • child-safety training.

 

Orange Wednesdays will comply with applicable Working with Children Check requirements.

A person must not undertake child-related work where they are legally prohibited from doing so.

Victorian organisations have obligations regarding WWC clearances and must not allow people who are excluded or otherwise prohibited to undertake child-related work.

Orange Wednesdays may require a WWC Check even where an exemption might technically apply if we consider this appropriate for the role.

​

Professional boundaries

People working for Orange Wednesdays must maintain appropriate professional boundaries with children.

​

They must:

  • communicate respectfully;

  • use age-appropriate language;

  • maintain professional physical and emotional boundaries;

  • avoid unnecessary physical contact;

  • avoid private or secret communication with children;

  • avoid being alone with a child wherever reasonably practicable;

  • never engage in sexualised or inappropriate behaviour;

  • never request inappropriate photographs;

  • never use a child's image for an unauthorised purpose; and

  • never use their position to intimidate, manipulate or exploit a child.

 

Physical contact

​

Photography may occasionally require reasonable physical assistance, such as helping with safety or positioning.

Physical contact must:

  • be necessary or reasonably appropriate;

  • be proportionate to the situation;

  • respect the child's boundaries;

  • be appropriate to the child's age and circumstances; and

  • occur transparently and, where practicable, with the parent or guardian present.

 

Unnecessary physical contact is prohibited.

Where a child requires assistance with clothing, costumes or changing, this should be undertaken by the parent or guardian.

Orange Wednesdays does not provide private changing or personal-care services for children.

​

One-to-one situations

​

Orange Wednesdays will take reasonable steps to avoid situations where a staff member or contractor is alone with a child.

Where practicable:

  • parents or guardians remain present;

  • doors remain open;

  • sessions occur in observable areas;

  • private or isolated spaces are avoided; and

  • another adult is present where appropriate.

 

Orange Wednesdays personnel must not transport children unless a specific arrangement has been authorised and all applicable legal and safety requirements have been satisfied.

​

Photography and image boundaries

​

Photography of children must be conducted professionally and respectfully.

​

Photographers and staff must:

  • photograph only within the scope of the booked service;

  • follow parental/guardian consent requirements;

  • respect a child's reasonable boundaries;

  • avoid inappropriate poses or situations;

  • not photograph children while changing;

  • not request children to remove clothing;

  • not photograph children in circumstances that could reasonably be considered exploitative or inappropriate; and

  • store and handle photographs securely.

 

Marketing use of identifiable children's photographs requires separate consent from the parent or guardian.

​

Standard 7: Complaints and concerns

​

Orange Wednesdays encourages children, parents, guardians, staff and contractors to raise concerns.

A complaint or concern may be made:

  • verbally;

  • by email;

  • in writing; or

  • through another reasonable communication method.

Concerns involving child safety will be treated seriously and handled promptly.

A person who raises a genuine concern will not be punished, disadvantaged or retaliated against for doing so.

Where appropriate, concerns will be escalated to relevant authorities.

​

Child Safety Contact

Name: Delwyn Anset
Email: delwynanset@gmail.com
Phone: 0415870485

​

Responding to a child safety concern

​

If a child discloses something concerning or a person observes behaviour that may place a child at risk, the immediate priority is the child's safety.

Personnel should:

  1. remain calm;

  2. listen;

  3. take the child seriously;

  4. avoid making promises of secrecy;

  5. avoid leading or investigative questioning;

  6. record relevant information as soon as practicable;

  7. notify the appropriate Orange Wednesdays responsible person; and

  8. report the matter to the appropriate authority where required by law.

 

Staff and contractors must not conduct their own investigation into an allegation of abuse.

They must not confront an alleged offender unless this is necessary to protect immediate safety.

​

Emergency situations

​

If there is an immediate threat to a child's safety, personnel should prioritise immediate safety and contact emergency services where necessary.

​

This may include situations involving:

  • serious injury;

  • immediate danger;

  • suspected abuse;

  • a missing child;

  • violence;

  • medical emergencies; or

  • other circumstances presenting an immediate risk.

 

Incident records

Orange Wednesdays will maintain appropriate records of child-safety incidents and concerns.

Records may include:

  • date and time;

  • location;

  • people involved;

  • factual description of what occurred;

  • action taken;

  • people notified;

  • relevant photographs or evidence where appropriate; and

  • follow-up action.

 

Records must be factual and objective.

​

Staff must avoid speculation, assumptions or unnecessary personal commentary.

Records will be securely stored and access restricted to people who reasonably need access.

​

Standard 8: Training and awareness

​

People undertaking child-related work for Orange Wednesdays will be provided with appropriate information about:

  • this Policy;

  • professional boundaries;

  • child safety;

  • recognising and responding to concerns;

  • photography and image boundaries;

  • privacy;

  • set and equipment safety;

  • complaints;

  • emergency procedures; and

  • relevant legal obligations.

Training requirements will be proportionate to the person's role.

 

Physical and online safety

​

Orange Wednesdays will take reasonable steps to identify and manage risks in physical and online environments.

Physical environments

Before sessions, reasonable checks will be made of:

  • furniture;

  • props;

  • costumes;

  • lighting;

  • electrical equipment;

  • cables;

  • floors;

  • access points;

  • trip hazards;

  • emergency exits; and

  • temporary installations.

 

Unsafe equipment or set elements must be removed, secured or otherwise controlled.

​

Online environments

​

Orange Wednesdays will take reasonable steps to protect children's personal information and photographs.

Personnel must not:

  • privately contact children through personal social media;

  • request personal contact details from children;

  • share children's photographs without authorisation;

  • upload photographs to personal accounts; or

  • store client photographs on unauthorised devices or services.

 

Parent and guardian responsibility

​

Orange Wednesdays recognises that parents and guardians have an important role in supervising their children.

Unless expressly agreed otherwise in writing:

Orange Wednesdays does not provide childcare or child supervision.

Parents/guardians are responsible for:

  • supervising their children;

  • following safety instructions;

  • ensuring children use props and sets appropriately;

  • informing Orange Wednesdays of relevant safety information;

  • assisting children with changing or costumes; and

  • remaining responsible for their child's behaviour during the session.

This does not remove any duty or legal responsibility that Orange Wednesdays may independently owe to children.

 

Safety instructions and refusal of participation

​

Orange Wednesdays may pause, modify or stop an activity where we reasonably believe continuing would create a safety or wellbeing risk.

This may include situations where:

  • a child is distressed;

  • a child refuses to participate;

  • a child repeatedly engages in unsafe behaviour;

  • a prop or set becomes unsafe;

  • a parent or visitor behaves inappropriately;

  • equipment fails; or

  • another safety concern arises.

Where reasonably practicable, we will explain the reason to the parent or guardian.

​

Respectful behaviour

Orange Wednesdays is committed to a respectful environment for children, families, employees and contractors.

We do not tolerate:

  • threats;

  • violence;

  • intimidation;

  • harassment;

  • discrimination;

  • abusive conduct;

  • sexualised conduct;

  • inappropriate contact; or

  • behaviour that creates an unreasonable safety risk.

 

Where a person's conduct creates a safety or wellbeing concern, Orange Wednesdays may:

  • pause a session;

  • ask the person to leave;

  • refuse further participation;

  • refuse future bookings; and/or

  • contact authorities where appropriate.

 

Protection of Orange Wednesdays personnel

​

Child safety procedures exist to protect children and the people working for Orange Wednesdays.

Personnel are entitled to work in an environment free from:

  • abuse;

  • harassment;

  • threats;

  • inappropriate physical contact;

  • false or malicious allegations; and

  • unreasonable interference with their professional duties.

 

All allegations will be taken seriously.

Orange Wednesdays will seek to handle concerns fairly, confidentially and in accordance with applicable law.

A person must not be treated as having engaged in wrongdoing merely because an allegation has been made.

Where an allegation is made, Orange Wednesdays will avoid prejudging the matter and will follow appropriate reporting, investigation and procedural requirements.

​

False or malicious allegations

Orange Wednesdays encourages genuine reporting of concerns.

At the same time, knowingly making a false or malicious allegation against an employee, contractor, child or other person is unacceptable.

Where there is evidence that a complaint has been deliberately fabricated or made maliciously, Orange Wednesdays may take appropriate action.

This provision does not prevent a person from making a genuine complaint or reporting a concern that turns out not to be substantiated.

 

Privacy and confidentiality

​

Child-safety information will be handled sensitively and shared only where reasonably necessary or where required or permitted by law.

Confidentiality does not prevent Orange Wednesdays from:

  • reporting suspected abuse;

  • complying with legal obligations;

  • cooperating with police or regulatory authorities;

  • obtaining professional advice; or

  • taking reasonable steps to protect a child or another person.

 

Information relating to allegations must not be discussed casually or shared with people who do not need to know.

 

Review and continuous improvement

Orange Wednesdays will regularly review this Policy and its child-safety practices.

​

Reviews may occur:

  • at least annually;

  • after a significant incident;

  • after a complaint;

  • following a regulatory change;

  • following changes to our services; or

  • where new risks are identified.

We will consider feedback from families, children, staff and contractors where appropriate.

Changes will be documented and communicated to relevant personnel.

​

Standard 11: Policies and procedures

This Policy forms part of Orange Wednesdays' broader child-safety framework.

Supporting documents may include:

  • Staff & Contractor Code of Conduct;

  • Photography & Image Consent;

  • Privacy Policy;

  • Child Safety Incident Procedure;

  • Set & Equipment Safety Checklist;

  • Complaints Procedure;

  • Working with Children Check procedure; and

  • Emergency Procedure.

These documents are intended to work together to address the Victorian Child Safe Standards. Standard 11 requires policies and procedures to address all Standards, be documented and understandable, be informed by best practice and consultation, and be understood and implemented by staff and volunteers.

 

No waiver of legal obligations

Nothing in this Policy:

  • excludes or limits any legal obligation owed by Orange Wednesdays;

  • prevents a person from reporting a concern to police, child protection or another authority;

  • prevents a person from making a lawful complaint;

  • limits any statutory rights or protections; or

  • replaces any mandatory reporting, notification or other legal obligation that applies to a particular person or organisation.

Where there is uncertainty about a legal reporting obligation, Orange Wednesdays will seek appropriate professional or regulatory advice.

 

Relationship with other policies

This Policy should be read together with Orange Wednesdays':

  • Terms & Conditions;

  • Privacy Policy;

  • Photography & Image Consent;

  • Cancellation & Rescheduling Policy;

  • Staff & Contractor Code of Conduct; and

  • Incident & Complaints Procedures.

 

If there is an inconsistency between this Policy and a legal requirement, the legal requirement takes precedence.

 

Our promise to children

​

Orange Wednesdays believes that every child deserves to feel safe, respected and listened to.

You can tell us if something doesn't feel right.

We will listen.

We will take you seriously.

And we will do our best to help keep you safe.

Because little people don't always stick to the plan.

Changing your booking

If you need to change your session, please let us know as soon as possible.

The earlier you tell us, the more likely we are to be able to help.

 

More than 72 hours before your session

You can reschedule your booking once, free of charge, subject to availability.

You may also request a booking credit, subject to the terms below.

 

Within 72 hours of your session

We understand that things happen, particularly with young children.

Where possible, Orange Wednesdays will offer one complimentary transfer to another available session.

Transfers are subject to availability and are not guaranteed.

If no suitable alternative session is available, we may offer a credit at our discretion.

 

Less than 24 hours before your session

A late cancellation or rescheduling request may result in the booking being forfeited.

However, if your child is genuinely unwell, please contact us rather than simply not attending. We will always consider reasonable requests involving illness, particularly where attending could put other children or families at risk.
 

Sick children

Please don't bring an unwell or contagious child to an Orange Wednesdays session.

If your child wakes up sick on the morning of your session, contact us as soon as possible.

We will make reasonable efforts to transfer your booking to another available session.

We cannot guarantee that another session will be available, particularly for limited-edition Worlds.

 

No-shows

If you don't attend your session and haven't contacted us beforehand, the booking will normally be treated as a no-show and the session may be forfeited.

We understand that genuine emergencies happen. If something unexpected has occurred, please contact us and we'll consider the circumstances.
 

Late arrival

Our Worlds are carefully scheduled to give every family their full experience.

If you arrive late, your session will generally still finish at the scheduled time and results may vary. 

We will always do our best to accommodate you, but we cannot guarantee that lost session time can be added to the end of your booking.

If you arrive so late that the session can no longer reasonably be completed, it may be treated as a cancellation.

 

Booking credits
 

Where a credit is offered:

  • it will normally be valid for 03 months;

  • it is not transferable unless we agree otherwise;

  • it cannot be exchanged for cash unless required by law; and

  • it must be used for an available Orange Wednesdays session.
     

Credits cannot be combined with other offers unless stated otherwise.
 

Limited-edition Worlds
 

Some Orange Wednesdays Worlds are released for a limited time only.

If you need to reschedule a limited edition World and there are no remaining sessions available, we may offer a credit towards another Orange Wednesdays World rather than a refund.

We will always consider the circumstances and any rights you may have under Australian Consumer Law.
 

If Orange Wednesdays needs to cancel
 

Occasionally, we may need to cancel, postpone or relocate a session because of circumstances outside our reasonable control.
 

This may include:

  • serious illness;

  • unsafe weather or conditions;

  • venue closure;

  • power or equipment failure;

  • emergency;

  • government restrictions; or

  • other circumstances affecting the safe operation of the session.

If we cancel your session, we will offer an appropriate alternative, transfer, credit or refund as required by law and the circumstances.

 

Consumer rights

Nothing in this policy limits or excludes any rights or remedies you have under the Australian Consumer Law or other applicable legislation.
 

If Orange Wednesdays has failed to provide a service in accordance with a consumer guarantee, your legal rights may apply regardless of this cancellation policy.

 

Our little bit of flexibility
 

We'd rather have a conversation than make a family feel like they've lost their money because their toddler woke up with a temperature.

Our team may use reasonable discretion when dealing with genuine illness, emergencies or exceptional circumstances.

That discretion is offered to help families where we reasonably can and does not create an automatic entitlement to a refund, credit or transfer in future circumstances.

Commercial photography bookings involve preparation, planning and the allocation of studio time and resources.

​

If the Client cancels or requests to reschedule a booking, the following may apply:

​

More than 14 working days before the shoot:
The booking may be rescheduled subject to availability. Any non-refundable costs already incurred by Orange Wednesdays may remain payable.

​

Between 7–14 working days before the shoot:
A rescheduling fee of 30% may apply, together with any costs already incurred.

​

Less than 7 working days before the shoot:
Orange Wednesdays may retain the deposit and charge any reasonable costs incurred as a result of the cancellation or rescheduling.

​

On the day of the shoot / failure to attend:

The full booking fee may be payable.

​

Orange Wednesdays may, at its discretion, offer an alternative date rather than treating a booking as cancelled.

​

Nothing in these Terms excludes or limits any rights the Client may have under applicable Australian Consumer Law.

Our commitment
 

Orange Wednesdays Studio ("Orange Wednesdays", "we", "us" or "our") respects your privacy and is committed to protecting the personal information entrusted to us.

Because our business provides photography services for children, we take particular care with children's names, photographs and other information that could identify them.

We also take reasonable steps to protect personal information against loss, misuse, interference, unauthorised access, modification or disclosure.

This Policy explains what information we collect, why we collect it, how we use and protect it, and what happens if something goes wrong.

 

Information we collect
 

Depending on how you interact with Orange Wednesdays, we may collect:

Personal information

  • name;

  • email address;

  • telephone number;

  • billing and payment information;

  • booking information;

  • correspondence with us;

  • customer preferences;

  • information provided through forms or enquiries; and

  • information reasonably required to provide our services.
     

Children's information
 

Where relevant to a booking, we may collect:

  • child's name;

  • age or age range;

  • booking details;

  • photographs;

  • information reasonably necessary to safely conduct a photography session; and

  • other information voluntarily provided by a parent or guardian.

We aim to collect only information reasonably necessary for our business purposes.
 

Technical information
 

When you use our website or digital services, we may collect information such as:

  • IP address;

  • browser and device information;

  • operating system;

  • website activity;

  • approximate location information;

  • cookies and similar technologies; and

  • information relating to security, fraud prevention and website performance.
     

Children's information and photographs

 

Orange Wednesdays understands that photographs of identifiable children can be sensitive personal information and will treat them accordingly.

 

We will:

  • obtain appropriate parent or guardian consent for photography;

  • obtain separate consent where photographs are to be used for marketing;

  • limit access to photographs to people and service providers who reasonably require access;

  • use reasonable security measures to protect photographs;

  • not knowingly sell children's photographs or personal information;

  • not permit employees or contractors to use client photographs for personal purposes; and

  • take reasonable steps to prevent unauthorised disclosure or use.

Orange Wednesdays does not provide photography services intended to involve inappropriate, exploitative or sexualised imagery.

 

How we collect information
 

We may collect information:

  • directly from you;

  • when you make a booking;

  • when you complete a consent or enquiry form;

  • through our website;

  • through email, telephone or other communications;

  • through payment or booking platforms;

  • through online galleries;

  • through social media platforms when you interact with us; and

  • automatically through cookies and website technologies.

Where reasonably practicable, we will explain why information is being collected and how it will be used.
 

How we use personal information
 

We may use personal information to:

  • provide photography services;

  • manage bookings;

  • communicate with customers;

  • process payments;

  • deliver photographs;

  • manage customer accounts;

  • respond to enquiries;

  • provide customer support;

  • maintain business and financial records;

  • manage complaints;

  • protect children, customers, staff and visitors;

  • manage security and prevent fraud;

  • maintain and improve our website and services;

  • comply with legal, regulatory and insurance obligations;

  • obtain professional advice; and

  • conduct marketing where appropriate consent has been provided or otherwise permitted by law.

We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by law.

 

Marketing
 

Marketing involving identifiable photographs of children requires separate consent.

Marketing may include:

  • website;

  • Instagram;

  • Facebook;

  • Pinterest;

  • advertising;

  • printed materials;

  • portfolio material;

  • promotional campaigns;

  • competitions; and

  • other Orange Wednesdays promotional channels.

Marketing consent is optional and is not a condition of purchasing a photography session.

You may withdraw marketing consent by contacting us.

Where reasonably practicable, Orange Wednesdays will stop future use following withdrawal.

Withdrawal of consent does not necessarily require removal of material that has already been printed, distributed, published or incorporated into campaigns where removal is not reasonably practicable.

 

Payment information
 

Payments may be processed through third-party payment providers.

Where a third-party payment provider processes your card details, Orange Wednesdays generally does not receive or store your complete card number or security code.

Payment providers may collect and process information under their own privacy policies and security requirements.

Customers should not send credit card numbers, passwords or other sensitive financial information to Orange Wednesdays by email or social media.

 

Third-party service providers
 

Orange Wednesdays may use reputable third-party providers to operate the business.

These may include:

  • booking platforms;

  • payment providers;

  • online photography galleries;

  • cloud storage providers;

  • website hosting providers;

  • email providers;

  • accounting platforms;

  • customer relationship management systems;

  • analytics providers;

  • marketing platforms;

  • cybersecurity providers; and

  • professional advisers.

These providers may process information on our behalf and may have their own privacy policies and security obligations.

We will take reasonable steps to select service providers appropriate to the nature of the information being handled.

 

Overseas storage and processing
 

Some third-party technology providers may store or process information outside Australia.

Where this occurs, information may be subject to the laws of the country in which it is stored or processed.

We will take reasonable steps to assess relevant providers and manage overseas disclosure in accordance with applicable privacy obligations.

 

Photography storage
 

Photographs may be stored using secure local or cloud-based systems.

Access to client photographs will be restricted according to operational requirements.

Orange Wednesdays will take reasonable steps to ensure:

  • access is authenticated;

  • unnecessary access is removed;

  • devices are secured;

  • cloud accounts are protected;

  • appropriate backups are maintained; and

  • photographs are not unnecessarily copied or transferred.

 

Data retention
 

We retain personal information and photographs only for as long as reasonably necessary for:

  • providing our services;

  • customer access;

  • business administration;

  • accounting and tax requirements;

  • legal obligations;

  • insurance requirements;

  • resolving disputes;

  • protecting our legal interests; and

  • legitimate business purposes.

Unless otherwise stated in your booking terms, Orange Wednesdays may delete client photographs after 7 days following delivery.

We may retain limited information for longer where required by law or reasonably necessary for legitimate business purposes.

 

Cybersecurity
 

Orange Wednesdays recognises that cyber threats can include:

  • phishing;

  • malware;

  • ransomware;

  • compromised passwords;

  • account takeover;

  • fraudulent payment requests;

  • unauthorised access;

  • malicious software;

  • data theft;

  • social engineering; and

  • accidental disclosure.

We take reasonable and proportionate measures to reduce these risks.
 

Depending on the system and circumstances, these measures may include:

  • strong passwords;

  • multi-factor authentication;

  • device passcodes;

  • operating system and software updates;

  • antivirus and security software;

  • secure cloud services;

  • restricted user access;

  • access reviews;

  • encrypted connections where available;

  • secure backups;

  • staff security training;

  • phishing awareness;

  • secure disposal of information; and

  • monitoring for suspicious activity where reasonably practicable.
     

Access controls
 

Access to customer information and photographs will be provided only where reasonably necessary.

Orange Wednesdays may use different access levels for:

  • business owners;

  • photographers;

  • contractors;

  • administrators; and

  • external service providers.
     

Employees and contractors must not:

  • share passwords;

  • use another person's account;

  • download customer information unnecessarily;

  • store client photographs on personal devices without authorisation;

  • copy client information for personal use; or

  • access information unrelated to their role.

Access may be removed immediately when a person leaves Orange Wednesdays or no longer requires access.

 

Devices
 

Devices used to access Orange Wednesdays information should, where reasonably practicable:

  • use a password or passcode;

  • have current security updates;

  • use appropriate security software;

  • use automatic locking;

  • use encrypted storage where available; and

  • be protected against unauthorised access.

Lost or stolen devices that may contain client information must be reported to Orange Wednesdays as soon as possible.

 

Passwords and authentication
 

Personnel must use strong, unique passwords for business accounts.

Where multi-factor authentication is available for a system containing customer information or photographs, Orange Wednesdays may require it to be enabled.

Passwords must not be shared by email, text message or other insecure communication.

 

Phishing and suspicious communications
 

Orange Wednesdays personnel must exercise caution when receiving:

  • unexpected invoices;

  • payment-change requests;

  • password-reset requests;

  • suspicious links;

  • unexpected attachments;

  • requests for customer information; or

  • communications appearing to come from customers, suppliers or management.

Where a request involves payment or sensitive information, additional verification may be required.

If in doubt, personnel must stop and verify the request using a trusted contact method.

 

Social media and public sharing
 

Employees and contractors must not upload, publish, send or otherwise share client photographs or customer information through personal social media accounts.

Client photographs may only be published through authorised Orange Wednesdays channels and in accordance with applicable consent.

Behind the scenes photography containing identifiable customers or children must not be published without appropriate authorisation.

 

Cyber incident response
 

A cyber or privacy incident may include:

  • a stolen device;

  • compromised password;

  • hacked account;

  • malware infection;

  • accidental email disclosure;

  • unauthorised access;

  • lost client photographs;

  • ransomware;

  • phishing attack;

  • accidental publication; or

  • unauthorised disclosure of personal information.

Anyone who becomes aware of a suspected incident must notify Orange Wednesdays as soon as reasonably practicable.
 

The business will take reasonable steps to:

  1. contain the incident;

  2. secure affected systems;

  3. identify what information may be affected;

  4. preserve relevant evidence;

  5. assess the potential impact;

  6. obtain professional or technical assistance where appropriate;

  7. notify affected people or authorities where legally required; and

  8. take reasonable steps to prevent recurrence.

 

Data breaches
 

Where Orange Wednesdays becomes aware of a suspected or confirmed data breach, we will assess the incident and respond in accordance with applicable law.

Where the Privacy Act 1988 (Cth) and Notifiable Data Breaches scheme applies, Orange Wednesdays will comply with its applicable assessment and notification obligations.

If an eligible data breach is identified, affected individuals and the Office of the Australian Information Commissioner may need to be notified.

Nothing in this Policy limits any notification obligation imposed by law.

 

Accidental disclosure
 

If personal information is accidentally sent to the wrong person or otherwise disclosed:

  • the incident must be reported promptly;

  • the recipient may be asked to delete or destroy the information;

  • access will be revoked where possible;

  • the incident will be assessed; and

  • further action will be taken where required.

Staff and contractors must not attempt to conceal a privacy or security incident.

Prompt reporting is encouraged and will generally be treated more favourably than failing to report an incident.

 

Data minimisation
 

Orange Wednesdays will seek to collect and retain only information reasonably necessary for its business purposes.

We will periodically review information held and may securely delete information that is no longer required.

 

Cookies and analytics
 

Our website may use cookies, analytics and similar technologies to:

  • operate the website;

  • remember preferences;

  • understand website usage;

  • improve performance;

  • protect against fraud; and

  • support marketing where permitted.

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect website functionality.

 

Access and correction
 

You may contact us to request access to personal information we hold about you or to request correction of inaccurate information.

We may need to verify your identity before providing access or making changes.
 

Requests should be sent to:

delwynanset@gmail.com

We will respond within a reasonable period and in accordance with applicable privacy laws.

 

Privacy complaints
 

If you believe Orange Wednesdays has mishandled your personal information, please contact us first.

We will investigate the concern and aim to respond within a reasonable period.

Privacy Contact:


Delwyn Anset 

delwynanset@gmail.com
0415870485

 

If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner or another relevant regulator, depending on the circumstances.

 

Confidentiality
 

Orange Wednesdays personnel and contractors must treat customer information and photographs as confidential.

Confidential information must not be:

  • accessed without a legitimate business reason;

  • disclosed to unauthorised people;

  • used for personal purposes;

  • copied unnecessarily; or

  • retained after access is no longer required.

These obligations may continue after a person stops working with Orange Wednesdays.

 

Business protection
 

Nothing in this Policy prevents Orange Wednesdays from:

  • protecting its legal rights;

  • obtaining legal, accounting, insurance or cybersecurity advice;

  • complying with lawful requests;

  • cooperating with police, regulators or courts;

  • investigating suspected fraud;

  • protecting customers, children, employees or contractors; or

  • taking reasonable steps to protect its systems and property.

 

Limitations
 

Orange Wednesdays will take reasonable steps to protect information but cannot guarantee that any website, device, cloud service, network or electronic transmission will be completely secure.

No method of electronic storage or transmission can be guaranteed to be completely risk-free.

Where a security incident occurs despite reasonable precautions, Orange Wednesdays will respond in accordance with this Policy and applicable law.

 

Changes to this Policy
 

We may update this Policy from time to time to reflect:

  • changes to our services;

  • changes in technology;

  • changes to applicable laws;

  • changes to our security practices; or

  • lessons learned from incidents.

The latest version will be published on our website.

Our promise
 

We photograph little people and collect information from the grown ups who trust us with them.

We take that trust seriously.

We will collect only what we reasonably need, use it responsibly, protect it with appropriate safeguards and act promptly if something goes wrong.

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